Our Mission
The Westomatic mission
We’re in business to:
Design, manufacture and supply vending machines that are recognised for their reliability, technical capability and value for money, and to offer a range of services that support our customer’s needs and requirements.
Our unique selling point is:
Westomatic design and manufacture machines that are reliable and robust, and offer refurbishing facilities to extend equipment life. Our success is built on our core values of creativity, commitment and enthusiasm, and keeping our customer’s expectations at the heart of everything we do.
Our core values are:
Manufacturer partner philosophy
We see ourselves as an extension of our customers business. We seek to develop strong, multi-faceted relationships with customers at all business levels. Training, business understanding and the two-way flow of communication are integral to the success of our business.
Experience driving innovation - Respect for the past, present and future
Our heritage means we can push boundaries to deliver the right products and services for our customers. From a solid foundation of experience we provide innovative solutions and regularly review the services we offer in line with changing customer requirements.
Socially responsible
Through the design process, health and safety and environmental issues are of paramount importance. Significant emphasis is placed on independent assessment of our products and services with a focus on use of recyclable materials and responsible disposal at the end of machine life.
Service-driven
We support and train our customers so that they are able to provide machines and services that are professional and competent and can be valued by the consumer.
Employee focused
People are an important asset of the business to ensure the service delivery expectations are met. Regular training and development is part of our philosophy, together with staff appraisals so as to continue to develop their skills and encourage ownership and job satisfaction.
Product durability and dependability
Westomatic machines are designed and built to last. We believe it is important to look upon the machine as an asset that is designed to provide a significant business return over the lifetime of the machine.
Green Credentials
By utilizing the latest technologies and using recycled materials wherever possible, Westomatic equipment and services are proven to minimize energy consumption and impact on the environment.
